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GeoSavanna

FAQ

Answers, not marketing copy.

The questions fleet owners ask us most. If yours isn't here, ask us directly.

Services

Do you supply and install the trackers?
Yes. We recommend, supply, configure and install trackers for vehicles, trailers and plant, and confirm each unit is reporting live before we sign it off.
Can I use trackers I already own?
Usually. Coban, Concox (GT06) and JT808 trackers can be re-pointed to GeoSavanna with an SMS command. Tell us the make and model and we will confirm before you commit.
Can GeoSavanna connect to our own systems?
Yes. Every plan includes the REST API and HMAC-signed webhooks for trips, geofence and driving events. We can build and maintain the integration for you, or your developers can use the API directly.
What support do you provide after installation?
We check on devices that stop reporting, re-configure trackers over the air, set up and tune your zones and alerts, and train your users. Support comes from the team that builds the platform.

Platform

What can I see in GeoSavanna?
Live positions on a map, trips with distance and duration, journey replay snapped to the roads, geofence enter and exit alerts, speeding and harsh-driving events, odometer and service schedules, and driver scorecards.
Is there a mobile app?
Yes — GeoSavanna runs on the web and on Android and iOS, with the same live data in each.
What is listen-in audio?
On supported trackers you can request an audio recording of what is happening around the device, for a set number of seconds, and play it back in the app. Minutes are prepaid and billed per second recorded.
Can I send commands to a tracker?
Yes. Commands are sent over the air from the platform, and commands for a device that is offline are delivered when it reconnects.

Devices

Which trackers are supported?
Coban trackers using the GPS103 protocol, Concox and other GT06-protocol trackers, and JT808 terminals and dashcams. If yours is not on the list, ask us.
Do you do dashcams?
Yes, as scoped projects using JT808 dashcams. Talk to us about what you need the cameras to capture and we will propose hardware and set-up.

Billing & data

How is it priced?
Per device, per month, for the plan each device is on, with hardware, installation and integrations quoted for your fleet. Ask for a quote — it is free.
What currency do you bill in?
South African Rand. Listen-in minutes are prepaid and topped up by card through Paystack.
Who owns the data?
You do. Your positions, trips and events are available to you through the API and webhooks at any time.